I loved my bike. It cost $NZ999 5 years ago and I cycled thousands of kilometres on it. I did the Otago Rail Trail in NZ and regularly cycled up to Evans Pass and the Summit Road in the Port Hills around Lyttelton. When I moved to Melbourne and ditched the car, it became indispensable, getting me to places faster than public transport could. But one fortnight ago, when I was watching a concert I had cycled to in Alexandra Gardens, someone pointed out that my bike had a crack in it. A potentially fatal downtube crack in the frame.
I was devastated. Not only because it would mean spending a lot of money to replace, but also because I liked my bike just as it was and didn’t want another one because it might not have the same feel. I took it into a bike shop nearby and the guy was horrified and urged me not to even ride it home, as the frame could catastrophically fail. But he gave me the address of a bike shop dealing with Specialized bikes and I took it there.
I discovered that Specialized warranty their frames for the life of the bike, with the first owner. The problem was I had no receipt. Hampton Bicycles said they would see what they could do and I left it with them.
I got a call yesterday – not only did Specialized replace the bike frame for free (I paid $150 in labour, but that was well worth it), but it has been upgraded. Lighter and better construction and carbon forks and…the best thing…it’s RED.
Yes, I am a girl. A girl with the best bike in the Universe.